Refund Policy
Our refund and returns policy lasts for 7 business days. If 7 days have passed since your purchase, we regret to inform you that we can’t offer you a full refund or exchange.
Eligibility for Refund
To be eligible for a refund, your item must be nonfunctional or damaged.
To complete your refund, we require a receipt or proof of purchase.
Refunds
Once your refund is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customer.support@iptw4u.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customer.support@iptw4u.com.
How to Request a Refund
To request a refund, please contact our customer support team at customer.support@iptw4u.com with your order details and a brief explanation of why you are requesting a refund. We will process your request promptly.
Need Help?
Contact us at customer.support@iptw4u.com for questions related to refunds and return.
